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Refund
Policy
We offer a 14 day money back guarantee. We will need to have the
installed new-cells back in order to issue you a refund. The old battery
cells will not be included with the refund. A small labour charge of
RM20.00 will incur for returns of the old battery cells resealed in its
battery casing.
6 Month
Warranty Policy
We offer a 6 month warranty for all refilled batteries. If the battery
capacity drops suddenly during the warranty period, we will provide
warranty re-fill service without any charges. If one of the cells is
dead, sudden capacity lost will occur but will never be completely dead.
We can fix it if this were to occur. However, if the battery is
completely dead during the warranty period, it is likely the
SMBus digital circuit
in the
battery went bad and it is not covered by the warranty. The warranty is
for the refilled cells, not the electronics in the battery pack. We
cannot fix the electronics in the battery pack, so buying a new battery
will be the only option if this were to occur.
General
refund and warranty policy
All refunds and warranty will be declared
null and void if the warranty sticker is removed or show signs of
tampering. The warranty and refund policy stated above will only be
honored if the management is satisfied that the notebook battery cells
has been replaced by our company while no signs of tampering exists and
is within the warranty period.
Items
intended for refunds must be returned in its original state with its
accessories intact. Only faulty products will be considered for refund.
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